As I’ve been working on this blog and charting a digital media course for clients, I’ve been thinking a lot about what works and what doesn’t. Most companies now have some sort of corporate blog, but few of them accomplish much. What separates the successes from the duds?
Scott Monty, head of social media for Ford Motor Co., offered some answers on his blog a few months ago. A fundamental problem is still resistance—a sense that it’s a passing fad, a [...]

Cause marketing is one of the biggest trends shaping our industry these days, right up there with social media. Can the two work together? Can social networking support social responsibility?
A growing chorus of advocates would say yes. (I count myself among them: I spearheaded Tweet to ReMIND, a Twitter-based fundraising effort for the Bob Woodruff Foundation that brought in more than $172,000 for helping wounded military personnel transition back into society.) USA Today reported earlier this year about a new [...]

In the PR business, we’re all constantly thinking about social marketing, social networks, the social Web and social media. But we don’t think as often as we should about what those terms actually mean. Where does one end and another begin?
As Trebor Scholz, assistant professor in the Department of Media Study at the New School, lays out in an info-packed online slide show, the roots of our collective digital society are long and tangled: from an e-mail progenitor in 1965, [...]

I wrote in my last post about the changing social media landscape and what the future might hold. The results of MicroDialogue’s survey for Euro RSCG of 1,228 social media users and analysis of thousands of conversations in online communities, along with a number of recent news articles, point to a major shift in user attitudes—and to some serious challenges.
It’s remarkable how much people have changed in last five years. They have new definitions of what’s normal and sociable, and [...]

The numbers are impressive: Facebook added its 300 millionth member in September, and the site accounted for 58.6 percent of all U.S. visits to social networking sites in September, an increase of 194 percent over the year before. Twitter is taking off even more dramatically: That site has 20.8 million members and received 1.8 percent of all U.S. visits in September 2009, up from 0.15 percent a year earlier—that’s a growth rate of 1,170 percent. And that doesn’t even count [...]